Sales Associate - Keyholder

National Vision•Columbus, IN

About The Position

America's Best, part of National Vision, is hiring a Sales Associate to provide an exceptional customer experience while supporting store operations and sales goals. The role includes assisting customers with eyewear selection based on lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; educating customers on eyewear and contact lens care; maintaining customer and patient records; communicating order status; answering phone calls; maintaining store cleanliness, organization, and visual merchandising; and supporting inventory control and loss prevention. Duties and work practices may vary based on state licensing or credential requirements. Stores are closed every Sunday.

Requirements

High school diploma or equivalent required.
Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

One or more years of retail or customer service experience preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.