Full Time - Sales Associate - Paint - Day

Lowe's Companies, Inc. • Roeland Park, KS

1d

About The Position

As a Customer Service Associate in the Paint department, you provide friendly, professional customer service and help customers find products and services for home improvement projects. You listen to customers, answer questions, assist with product selection and handling, and help ensure customer needs are met. Department work may include preparing merchandise to meet customer needs, such as tinting and mixing paint. Associates may also work across other store areas based on hiring needs and skillsets.

The role involves organizing and replenishing merchandise, processing orders and deliveries accurately, guiding customers through shopping or checkout, and occasionally loading merchandise. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, variable and extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use team lifts when indicated, and use powered equipment as required with proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines, limiting single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally travel to meetings, training, or to support neighboring stores, as needed.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed