Sales Associate

TriMark•San Diego, CA

7d•$22 - $27•Onsite

About The Position

The Sales Associate provides exceptional customer service to chefs, restaurant owners, and cooking enthusiasts at the Chefs’ Toys retail store in San Diego. The role supports customer purchases and special orders, handles transactions and customer issues, works toward sales goals, follows up on quotes and bids, and conducts outreach to current and lapsed customers. The position is full-time and in office, reports to the Store Manager, and may include occasional customer visits to build relationships and gather feedback.

Requirements

High school diploma or GED, or equivalent military or practical experience.
1–2 years of previous cashier and customer service experience.
Strong analytical skills and attention to detail.
Excellent verbal and written communication skills.
Energetic, customer-focused approach.
Ability to multitask and learn quickly in a dynamic retail environment.
Computer literacy.
Ability to read, write, and speak English sufficiently.
Excellent interpersonal skills for collaborating with vendors, customers, and team members.
Ability to pass a background check after accepting an offer.

Nice To Haves

Foodservice industry experience.
Bilingual proficiency in Spanish and English is strongly preferred; proficiency in another language relevant to the local area is also a plus.
Knowledge of languages in addition to English.

Responsibilities

Assist professional chefs, restaurant owners, and cooking enthusiasts with purchases at the counter.
Communicate and collaborate with vendors and customers to facilitate special orders.
Upsell on the sales floor by identifying opportunities to enhance orders and increase revenue.
Achieve weekly and monthly sales goals.
Participate in the quote and bid process and diligently follow up with customers.
Conduct outreach to current and lapsed customers to encourage ongoing relationships and repeat business.
Resolve customer complaints promptly and effectively.
Process refunds and exchanges with a customer-focused approach.
Work independently or with minimal supervision, demonstrating initiative and responsibility.
Accept payments, ensure prices and quantities are accurate, and provide receipts to customers.
Bag purchases for safe transport.
Balance the cash register and generate reports for credit and debit sales.
Maintain a clean and organized workspace.
Occasionally visit customers to strengthen relationships and gather feedback.