Sales Associate

Carters Inc. • Cookeville, TN

13d • Onsite

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers and help them find products for their parenting journey, from baby essentials to school apparel. You work in a welcoming and inclusive retail environment, providing customer assistance, completing sales transactions, and supporting store operations. Carter’s offers training and development opportunities to help team members build skills and grow in their current role and beyond.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and help them understand product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to support a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance, based on store hours of operation.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering a tuition-free path to earn a GED or bachelor’s degree, or learn English as a second language.
• Professional and personal development, including programs to build skills and support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed