Sales Associate- Robinson Towne Centre

Knitwell Group•Pittsburgh, PA

10d•Onsite

About The Position

Talbots is hiring a Sales Associate at its Robinson Towne Centre store in Pittsburgh, Pennsylvania. The associate provides meaningful customer service, promotes products, builds relationships with customers, and supports the store management team in building business. The role includes sales and styling assistance, learning about fashion and new arrivals, achieving sales and service metrics, and completing operational projects such as filling orders, replenishment, and recovery. This is a regular, part-time position with open availability of 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Requirements

Demonstrated selling competence and styling expertise, with a love of fashion.
Ability to create, build, and cultivate relationships.
Ambition and passion for achieving goals individually and as part of a store team; ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency to navigate a computer, iPad, and handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving regularly, and standing for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Open availability of 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Take an active role in assisting the management team to build store business.
Support service enhancers, including active use of Concierge, to build strong relationships.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.