Sales Associate

KnitWell Group•Nashville, TN

7d•Onsite

About The Position

Talbots is a specialty retailer of women's clothing, shoes, and accessories, known for modern classic style, quality craftsmanship, and gracious service. The Sales Associate helps deliver a meaningful customer experience, promote products, build customer relationships, and support store business. The role requires fashion and product knowledge, strong communication and organizational skills, technological competency, and the ability to work collaboratively in a fast-paced retail environment. This is a regular part-time position with an open availability requirement of 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays.

Requirements

Demonstrated selling competence, styling expertise, and a love of fashion.
Ability and drive to build and cultivate relationships.
Ambition and passion for achieving goals individually and as part of a store team; ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency using a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving around regularly, and standing for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Open availability for 15 to 20 hours per week and flexibility based on business needs, including evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including Concierge, to build strong customer relationships.
Serve multiple customers at a time and manage simultaneous tasks or projects.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and style.
Use product knowledge and fashion expertise to create outfits and recommend items suited to customers' needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.