PT Sales Associate

LOVESAC COMPANY•Newtown, PA

1d•$16 - $18•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate for its Village at Newtown location in Newtown, Pennsylvania. The role focuses on connecting with customers, helping them select and design furniture for their lifestyles and spaces, and delivering a customer-first sales experience. Associates use the Lovesac selling process, maintain and follow up on customer quotes, build product knowledge, and develop relationships that support sales, loyalty, and repeat business. The Sales Associate also supports store operations, including opening and closing, inventory, visual standards, promotions, and special projects. The role involves using store systems and customer relationship management (CRM) tools, following brand and safety standards, and contributing to an inclusive, positive team environment. The position requires working during high-traffic periods, including nights, weekends, and holidays, and may involve travel to local stores, vendors, or occasional meetings. The role requires standing and walking for up to eight hours per shift, moving furniture items up to 75 pounds, and assembling furniture on the selling floor. It also regularly involves bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Requirements

Must be at least 18 years old.
At least 1 year of experience in a retail or customer service role.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required by the Company using various forms of transportation.
Demonstrate judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety and comfort of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions and to assemble furniture on the selling floor.
Ability to regularly bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to improve conversion.
Build customer connections that support loyalty, repeat business, and brand advocacy.
Guide the customer journey by identifying needs, providing exceptional service, and building lasting relationships.
Demonstrate product knowledge, deliver brand tours and product education, and confidently close sales.
Take ownership of performance and consistently work toward sales goals and key performance indicators.
Help foster an inclusive and respectful environment for customers and teammates, and contribute to positive team relationships.
Remain accountable and flexible, learn from feedback, and build brand awareness through customer interactions.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and policies while helping protect the business.
Take on additional priorities and special projects as needed.
Travel as required by the Company to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays