Sales Associate

Raymour and Flanigan•Cherry Hill, NJ

About The Position

As a Sales Consultant at Raymour & Flanigan, you will help customers find furniture that suits their homes through consultative selling, customer engagement, and thoughtful needs assessment. You will create personalized buying experiences that support customer satisfaction and sales conversion. The role involves building relationships with new and existing customers, prospecting, generating leads, managing ongoing customer relationships, and identifying appropriate opportunities to upsell or cross-sell. Success requires building trust, delivering excellent service, and meeting goals in a fast-paced, team-oriented environment. Sales experience is not required; experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles is valued. The position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now or in the future.

Requirements

  • Passion for customer service and creating a positive customer experience.
  • Strong listening skills and a consultative approach.
  • Experience connecting with customers through retail, hospitality, service, sales, or another people-focused role.
  • Confidence guiding decisions, closing sales, navigating conversations, and respectfully overcoming objections.
  • Interest or experience in building customer relationships that encourage repeat business.
  • Comfort working toward sales quotas, KPIs, or other performance metrics.
  • Flexibility to work a retail schedule, including evenings, weekends, and holidays.
  • Comfort with technology and learning new tools.
  • Authorization to work in the United States without current or future visa sponsorship.

Nice To Haves

  • Sales experience.
  • Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

  • Help customers identify and select furniture suited to their needs and homes.
  • Use consultative selling, listening, and needs assessment to create personalized buying experiences.
  • Build relationships with new and existing customers through engagement, prospecting, lead generation, and ongoing relationship management.
  • Identify appropriate opportunities for upselling and cross-selling.
  • Guide customer decisions, close sales, navigate conversations, and address objections respectfully.
  • Deliver strong customer service and work toward sales goals and performance metrics.

Benefits

  • $5,000 performance-based sign-on bonus.
  • Health benefits.
  • 401(k) with company match.
  • Discretionary profit sharing.
  • PTO.
  • Paid training.
  • Career growth and advancement opportunities.
  • Supportive, team-focused culture.
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