Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers•Easley, SC

5d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the products and services that meet their home improvement needs. The position is assigned to a department according to hiring needs and the associate’s skillsets; possible departments include Building Materials and other sales, service, and merchandise departments. Associates listen to customers, answer questions, help locate and select merchandise, occasionally load products, organize and replenish merchandise, and work to ensure customer needs are met. Duties can vary by department and may include preparing merchandise to customer specifications, such as cutting or bundling materials. The role may also involve cross-functional training and occasional travel to meetings, training, or neighboring stores. Work may take place indoors or outdoors and can involve variable weather, noise, moving equipment, and physical activity.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise and guide them through shopping or checkout.
Downstock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Occasionally load merchandise.
Complete other duties as assigned.