About The Position

The AutoNation Experienced Sales Associate sells new and used vehicles while meeting gross profit, customer satisfaction, and volume standards. In a no-haggle sales environment, the associate works with customers to understand their needs, select a vehicle, and arrange terms and payment options that fit their lifestyle, budget, and expectations. The role also includes closing sales, following up to support customer satisfaction and loyalty, and helping transition customers to the Service department. During months 1–3, compensation includes a base salary or hourly rate, depending on the store and location, plus bonuses tied to units sold, customer service scores, and other factors. Sales results are reviewed monthly with a manager. Beginning in month 4, the associate moves to the store’s commission plan, with compensation based on components including gross profit and customer service.

Requirements

  • High school diploma or equivalent.
  • Proven ability to provide an exceptional customer experience.
  • Ability to set and achieve targeted goals.
  • Excellent communication, consultative, interpersonal, and organizational skills.
  • Willingness to follow up with customers.
  • Experience and desire to work with technology.
  • Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

  • Prior sales experience, preferably in retail.
  • Strong communication and interpersonal skills.
  • A desire to help people and exceed expectations.

Responsibilities

  • Sell new and used vehicles while meeting gross profit, customer satisfaction, and volume standards.
  • Interact with customers and help guide them through vehicle purchases in a no-haggle sales environment.
  • Help customers choose vehicles and negotiate terms and payment options suited to their needs, budgets, and expectations.
  • Close vehicle sales.
  • Follow up with customers to support satisfaction and loyalty.
  • Help transition customers to the Service department to support their ownership experience.

Benefits

  • Competitive compensation.
  • 401k matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
  • Career paths into finance, management, and beyond.
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