Sales Associate LensCrafters

EssilorLuxottica Group•Los Angeles, CA

About The Position

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience at LensCrafters. The role helps establish LensCrafters as the premier destination for vision needs in the community. The associate recommends lenses and coatings based on optical prescriptions, supports customers in selecting frames and vision solutions, and contributes to a positive, inclusive store environment.

Requirements

High school diploma or GED.
At least 1 year of retail or customer service experience.
Familiarity with point-of-sale systems, computers, and calculators, along with basic phone and math skills.
Ability to embrace new technology and change while maintaining a high level of accuracy.
Ability to sell using sales skills and take accountability for sales results, with a desire to meet goals.
Strong oral and written communication skills.
Self-motivation and demonstrated ability to multitask and respond flexibly in a rapidly changing environment.

Responsibilities

Deliver sales plans and company objectives by cultivating existing customer relationships and building new ones.
Use optical prescriptions to recommend specific lenses and lens coatings.
Assist patients with frame selection and coordinate frames with optical measurements to help customers choose appropriate vision solutions.
Conduct measurements using appropriate optical tools and consult with an Optician as needed.
Contribute to a positive store environment and build professional relationships with peers, management, doctors, and support staff.
Maintain clean, attractive, and organized displays and inventory, and take pride in the store’s appearance.
Help foster an inclusive culture by treating customers and colleagues with respect.