Sales Associate LensCrafters

EssilorLuxottica Group•Lakeland, FL

About The Position

The Sales Associate helps make LensCrafters a leading destination for vision needs by delivering a high-quality eye care and eyewear experience to every patient and customer. The role supports sales objectives, develops customer relationships, and helps customers select suitable frames and vision solutions based on their optical prescriptions and measurements. Sales Associates also contribute to an organized, welcoming, and inclusive store environment while working with colleagues, management, doctors, and support staff.

Requirements

High school diploma or GED.
At least 1 year of experience in retail or customer service.
Familiarity with point-of-sale systems, computers, and calculators, along with basic phone and math skills.
Ability to embrace new technology and change while maintaining a high level of accuracy.
Ability to sell using sales skills, take accountability for sales results, and work toward goals.
Strong oral and written communication skills.
Self-motivation and demonstrated ability to multitask and respond flexibly in a quickly changing environment.

Responsibilities

Meet sales plans and company objectives by cultivating existing customer relationships and building new ones.
Use optical prescriptions to recommend specific lenses and lens coatings.
Assist patients with frame selection and coordinate frames with optical measurements to help customers choose vision solutions.
Take measurements using appropriate optical tools and consult with an Optician when needed.
Contribute to a positive store environment and maintain strong, professional relationships with peers, management, doctors, and support staff.
Keep store displays and inventory clean, attractive, and organized.
Help foster an inclusive culture by treating customers and colleagues with respect.