Sales Associate LensCrafters

EssilorLuxottica Group•Alpharetta, GA

About The Position

The Sales Associate at LensCrafters sets a high standard for eye care and eyewear by ensuring patients and customers have a positive experience. The role supports LensCrafters as a premier destination for vision needs by meeting sales objectives, assisting customers with eyewear and lens choices, and contributing to a welcoming, well-organized store environment. The associate uses optical prescriptions to recommend lenses and coatings, assists customers in selecting frames, and helps coordinate frames with optical measurements. They take measurements with appropriate optical tools and consult an Optician as needed. The role also involves building customer relationships, maintaining store displays and inventory, collaborating professionally with colleagues and partners, and treating customers and coworkers with respect.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in retail or customer service.
  • Familiarity with point-of-sale systems, computers, and calculators, plus basic phone and math skills.
  • Ability to embrace new technology and change with a high level of accuracy.
  • Ability to sell using sales skills and be accountable for sales results, with a desire to meet goals.
  • Strong oral and written communication skills.
  • Self-motivation and demonstrated ability to multitask and respond flexibly in a quickly changing environment.

Responsibilities

  • Deliver sales plans and company objectives by cultivating existing customer relationships and building new ones.
  • Use optical prescriptions to recommend specific lenses and lens coatings.
  • Assist patients in selecting frames and coordinate frames with optical measurements to help customers choose vision solutions.
  • Conduct measurements using appropriate optical tools and consult with an Optician as needed.
  • Contribute to a positive store environment and foster professional relationships with peers, management, doctors, and support staff (Target Host partners).
  • Maintain the appearance of the store and keep displays and inventory clean, attractive, and organized.
  • Foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Competitive bonus and/or commission plan may be offered.
  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
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