Full Time - Sales Associate - Plumbing - Day

Lowe's Home Centers • Waterford, CT

7d

About The Position

The Sales Associate works in the Plumbing department at Lowe’s, welcoming customers and helping them find products and services for home improvement projects. The role combines customer service with product assistance, merchandise handling, and upkeep. Associates spend much of their time listening to customers, answering questions, organizing and replenishing merchandise, and guiding customers through shopping or checkout. Duties may vary by department and hiring needs. Occasional travel to meetings, training, or neighboring stores may be needed; regular travel is not required.

Requirements

• At least 6 months of experience using a computer to input, access, modify, or output information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines: single lifts are limited to 75 pounds, with team lifts used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as plumbing.

Responsibilities

• Welcome customers and provide friendly, professional customer service.
• Answer questions and help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help provide customer service.
• Prepare merchandise based on customer needs, including cutting and threading pipe when applicable.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program with concierge, work/life services, and no-cost counseling
• Tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Lowe’s Associate Discount and other discounts
• Potential discretionary annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
• Learning and development opportunities
• Flexible schedules

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed