Sales Associate – Optical

National Vision • Cranberry Township, PA

1d

About The Position

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. The role assists customers with eyewear selection, dispensing eyeglasses and contact lenses, and eyewear and contact lens care education. Some duties and work practices may vary to meet state licensing and credential requirements.

Requirements

• High school diploma or equivalent required.
• Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

• One or more years of retail or customer service experience preferred.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• 401(k) retirement savings
• Flexible spending account
• Generous paid time off and company holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Training programs
• Access to educational courses
• Internal promotions and career advancement opportunities
• Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED