Lee Wrangler - Sales Associate @ Grove City Premium Outlets

Kontoor Brands•Grove City, PA

13h•Onsite

About The Position

The Sales Associate represents the Lee and Wrangler brands by delivering excellent customer service, helping customers find products that meet their needs, and supporting store sales and operations. The role includes engaging customers, assisting in fitting rooms, sharing product information, promoting the rewards program, and meeting personal sales goals. Associates also maintain visual merchandising standards, keep the sales floor organized and stocked, process transactions, follow store policies, and support loss prevention and safety practices.

Requirements

Must be at least 16 years old.
Must be available to work at least 12 hours per week, including one weekend day.
Ability to communicate clearly and respectfully with customers and team members.
Ability to operate office equipment and technology, including cash registers, computers, phones, and scanners.
Ability to stand and move throughout the store during scheduled shifts.
Ability to maneuver and/or lift 25 pounds regularly and up to 50 pounds occasionally.
Ability to push and pull full racks of merchandise.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Ability to perform occasional manual labor to assemble displays or rearrange the store layout.
Vision to read labels accurately, assist customers, and perform detail-oriented tasks.
Ability to use fine manipulation and grasp items to sort, organize, hang, and fold clothing.

Nice To Haves

Additional availability beyond the minimum 12 hours per week.

Responsibilities

Provide customer service that upholds retail standards and creates an in-store experience aligned with company standards.
Initiate conversations with customers, learn their interests, and recommend suitable products.
Assist customers in the fitting room and use suggestive selling to support purchase decisions.
Promote the rewards program and achieve weekly loyalty sign-up goals.
Learn about new products and trends and provide information and advice about product performance, features, and specifications.
Meet personal sales targets and contribute to overall store performance.
Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
Assist with assigned opening and closing procedures and daily store operations.
Process transactions accurately, handle cash, and maintain point-of-sale integrity.
Follow company and store policies, processes, and procedures.
Respond quickly to customer or employee injuries and report them immediately to the manager on duty.
Participate in Loss Prevention Audits and follow loss prevention policies to minimize store shrink.
Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.