Lee Wrangler - Sales Associate @ Grove City Premium Outlets

Kontoor Brands, Inc.•Grove City, PA

2d•$12 - $16•Onsite

About The Position

The Sales Associate represents Lee and Wrangler at Grove City Premium Outlets, providing an in-store experience aligned with company standards. The role involves engaging customers, understanding their needs, recommending products, supporting sales and loyalty goals, maintaining the sales floor, and assisting with store operations. The position also requires following company policies and safety procedures and contributing to a welcoming, collaborative store environment.

Requirements

Must be at least 16 years old.
Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
Minimum availability of 12 hours per week, including one weekend day; additional availability is a plus.
Communicate clearly and respectfully with customers and team members.
Operate office equipment and technology, including cash registers, computers, phones, and scanners.
Stand and move throughout the store during scheduled shifts.
Lift or maneuver 25 pounds regularly and up to 50 pounds occasionally.
Push and pull full racks of merchandise for restocking.
Reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Have the vision to read labels accurately, assist customers, and perform detail-oriented tasks.
Use fine manipulation and grasping to sort and organize clothing, including placing items on hangers and folding and organizing them by color or size.

Responsibilities

Provide excellent customer service and maintain retail standards that support the in-store experience.
Initiate conversations with customers, build relationships, learn their interests, and suggest appropriate products.
Assist customers in the fitting room.
Recommend products based on customer needs and preferences, use suggestive selling, and encourage purchases.
Promote the rewards program and meet weekly loyalty sign-up goals.
Learn about new products and trends to better engage customers.
Achieve personal sales targets and contribute to overall store performance.
Provide information and advice about product performance, features, and specifications.
Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
Assist with assigned daily operations, including opening and closing procedures, transaction processing, cash handling, and maintaining point-of-sale integrity.
Follow company and store policies, processes, and procedures.
Respond quickly to customer or employee injuries and report them immediately to the manager on duty.
Participate in loss prevention audits and follow loss prevention policies to minimize store shrink.
Communicate best practices and ideas, collaborate with team members, and support an inclusive environment.
Make changes suggested by the manager on duty to help meet store goals and maintain a positive work environment.
Take initiative to work ahead and seek guidance when appropriate.
Perform physical store tasks, including assisting customers, retrieving and recovering merchandise, restocking, maintaining cleanliness, and assembling displays or rearranging the store layout.