FT Sales Associate

LOVESAC COMPANY•Vacaville, CA

5d•$19 - $21•Onsite

About The Position

Lovesac is hiring a full-time Sales Associate for its Nut Tree location in Vacaville, California. The Sales Associate connects with customers, helps them choose furniture suited to their lifestyles and spaces, and delivers a positive, customer-first shopping experience. The role calls for an approachable, self-starting, adaptable teammate who builds lasting customer relationships and represents the Lovesac brand with integrity. The position combines sales and customer service with store operations. Associates follow the Lovesac selling process, manage and follow up on customer quotes, educate customers about products, lead brand tours, and work toward sales goals and key performance indicators. They also support store opening and closing, inventory, visual standards, promotions, safety, and other operational priorities. The role includes using technology, store systems, data, and internal CRM tools to support customers and future outreach. This role regularly requires work during busy selling periods, including nights, weekends, and holidays, as well as travel as required to local stores, third-party vendors, or occasional meetings. Physical duties include standing and walking for up to eight hours per shift, assembling furniture on the selling floor, and moving furniture weighing up to 75 pounds. Associates may receive up to 125 hours of paid time off per fiscal calendar year. Hours worked over 40 in a work week and hours worked on recognized company holidays are paid at one and one-half times the regular rate. Benefits and eligibility are subject to company policy and plan documents.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including nights, weekends, and holidays.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required by the company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict reasonably and nonconfrontationally.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions or levels.
Ability to assemble furniture while working on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell using the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to improve conversion.
Build customer connections that support loyalty, repeat business, and brand advocacy.
Guide customers through the sales journey by identifying their needs and providing appropriate service and product recommendations.
Demonstrate product knowledge, provide product education and brand tours, and close sales.
Work toward and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable and flexible, learn from feedback, and build relationships that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems, technology, and data to prioritize work and provide efficient customer-focused service.
Follow brand standards, safety requirements, and company policies while helping maintain a positive team environment and protect the business.
Take on additional priorities and special projects as needed.
Travel as required to local stores, third-party vendors, and occasional meetings.
Assemble furniture on the selling floor and move furniture weighing up to 75 pounds.

Benefits

Performance-based quarterly bonus
401(k) with company match
Basic life and accidental death and dismemberment coverage
Short-term disability coverage
Long-term disability coverage
Paid parental leave
Paid time off, up to 125 hours per fiscal calendar year
Dependent care savings plan
Commuter and parking plans
Legal and identity theft plans
Pet insurance
Associate discount
Medical, dental, and vision plans
Health savings accounts
Wellness and gym discounts
Associate Resource Groups
Lovesac Gives Back
Employee Assistance Program (EAP)
Teladoc behavioral health through medical coverage
Eight paid company-recognized holidays
One-and-one-half times the regular rate for hours worked over 40 in a work week and for hours worked on recognized company holidays