FT Sales Associate

Lovesac Company•Huntsville, AL

About The Position

Lovesac is a fast-growing, design-driven furniture brand that creates adaptable furniture, including Sacs and customizable Sactionals. The Sales Associate connects with customers, helps them choose products that fit their lifestyles and spaces, and delivers a positive, customer-first shopping experience. The role combines active selling and relationship building with store operations, while representing Lovesac’s values and brand standards.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Ability to work during peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, demonstrate products, assist customers, and use internal CRM systems.
Ability to travel as required using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium-to-large furniture weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
Guide customers through the full customer journey by identifying their needs, providing service, and developing lasting relationships.
Demonstrate product knowledge, lead brand tours, educate customers, and close sales.
Manage performance and execution to meet and exceed sales goals and key performance indicators.
Contribute to an inclusive, respectful environment for customers and teammates; remain accountable, flexible, open to feedback, and willing to learn.
Build relationships through everyday interactions that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Uphold brand standards, safety requirements, and policies; help maintain a positive team environment and protect the business.
Take on additional priorities and special projects as needed.
Work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Travel as required by the Company to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
401(k) with company match
Basic life and accidental death and dismemberment coverage
Short-term disability coverage
Long-term disability coverage
Paid parental leave
Paid time off, up to 125 hours within the fiscal calendar year
Dependent care savings plan
Commuter and parking plans
Legal and identity theft plans
Pet insurance
Associate discount
Medical, dental, and vision plans
Health savings accounts
Wellness and gym discounts
Associate Resource Groups
Lovesac Gives Back
Employee Assistance Program
Teladoc behavioral health through medical coverage
Eight paid company-recognized holidays
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Pay at 1.5 times the regular rate for hours worked on company-recognized holidays