FT Sales Associate

LOVESAC COMPANY•San Diego, CA

3d•$20 - $22•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably through innovative, adaptable products. Sales Associates connect with customers, help them choose and design products for their lifestyles and spaces, and provide a positive, customer-first shopping experience. They build relationships that extend beyond individual transactions, represent the Lovesac brand with integrity, and contribute to a high-performing, inclusive team.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Able to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Able to travel as required by the Company using various forms of transportation.
Demonstrates sound judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Able to stand and walk for extended periods, up to 8 hours per shift.
Able to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Able to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers with energy and optimism, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to improve conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide customers through the full sales journey by identifying their needs, providing service, and building lasting relationships.
Develop product knowledge, deliver engaging brand tours and product education, and close sales.
Manage performance and execution to meet and exceed sales goals and KPIs.
Contribute to an inclusive and respectful environment for customers and teammates, and remain accountable, flexible, open to feedback, and willing to learn.
Build relationships through everyday interactions that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Follow brand standards, safety requirements, and policies; use store systems and data to prioritize work and support efficient customer-focused execution.
Take on additional priorities and special projects as needed to support the store, team, and brand.
Work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Use technology to demonstrate products, assist customers, and use internal CRM systems to support customer experience and future outreach.
Travel as required to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
401(k) with company match
Basic life/AD&D, short-term disability, and long-term disability coverage
Paid parental leave
Paid time off, up to 125 hours within the fiscal calendar year
Dependent care savings plan
Commuter and parking plans
Legal and identity theft plans
Pet insurance
Associate discount
Medical, dental, and vision plans
Health savings accounts
Wellness and gym discounts
Associate Resource Groups
Lovesac Gives Back
Employee Assistance Program (EAP)
Teladoc Behavioral Health through medical coverage
Eight paid company-recognized holidays
Pay at 1.5 times the regular rate for hours worked over 40 in a work week and for hours worked on company-recognized holidays