Sales Associate

Raymour & Flanigan Furniture and Mattresses•Hackensack, NJ

7d•$65,000 - $100,000

About The Position

At Raymour & Flanigan, the company emphasizes supporting its people so they can take care of customers, and offers competitive compensation, development, and support. In this customer-facing role, the Sales Consultant helps customers find appropriate furniture for their homes through consultative selling, genuine engagement, and thoughtful assessment of their needs. The goal is to provide a personalized buying experience that builds customer satisfaction and drives sales conversion. The role involves building relationships with new and existing customers, contributing to prospecting and lead generation, and managing ongoing customer relationships. The Sales Consultant identifies relevant opportunities to upsell and cross-sell while enhancing the customer experience. Success requires building trust, delivering strong service, and consistently meeting goals in a fast-paced, team-oriented environment. Paid training and opportunities for career growth and advancement are offered. Candidates must be authorized to work in the U.S. without current or future visa sponsorship.

Requirements

Passion for customer service and creating a positive customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, teaching, or another people-focused role; sales experience is not required.
Confidence guiding customer decisions, closing sales, navigating conversations, and respectfully overcoming objections.
Interest or experience in building relationships that drive repeat business and client relationship management.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the U.S. without visa sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or another people-focused role.
Experience building customer relationships that drive repeat business.

Responsibilities

Help customers identify furniture suited to their homes through consultative selling and needs assessment.
Create personalized buying experiences that support customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting and lead generation.
Manage ongoing customer relationships to support repeat business.
Identify relevant upselling and cross-selling opportunities.
Build customer trust and deliver strong service.
Consistently work toward and meet sales goals in a team-oriented environment.