Sales Associate

Petco • Brick, NJ

7d • Onsite

About The Position

As a Sales Associate at Petco, you are at the heart of the Pet Care Center experience. You help pet parents find products and solutions for their pets while creating a welcoming, safe, and engaging retail environment. The role involves customer service, sales, cashiering, merchandising, inventory support, and responsible care for animals in accordance with Petco policies and standards. It is suited to someone who enjoys helping others, learning about pet care, and working collaboratively in a fast-paced retail setting.

The position is performed in a Pet Care Center and requires active engagement on the sales floor. It includes frequent standing and walking, bending, kneeling, reaching, and lifting or moving merchandise, supplies, or animals weighing up to 50 pounds. Employees work near animals and may encounter animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed to support store operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made for qualified individuals with disabilities to perform the essential functions.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support operating hours, including evenings, weekends, and holidays.
• Ability to perform frequent standing and walking, as well as bending, kneeling, and reaching.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
• Help customers select products and services that meet their pets’ needs, and educate them about products, services, and promotions.
• Create positive shopping experiences that build trust and customer loyalty and support store sales and service goals.
• Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
• Maintain a clean, safe, welcoming, organized, and visually appealing sales floor and store environment.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, promotional setups, and daily operational routines.
• Collaborate with and support teammates in achieving store goals.
• Follow company policies, procedures, and safety standards.
• Perform additional tasks and responsibilities as assigned.

Benefits

• Opportunities to learn, grow, and explore career paths.
• Health and financial benefits, 401(k), incentives, and PTO are referenced in the Petco Total Rewards overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed