Sales Associate

CAMP • New York, NY

104d • Onsite

About The Position

CAMP is a Family Experience Company launched in 2018, known for our one-of-a-kind shop/play hybrid experience at physical locations across the country. Each CAMP store features rotating themed experiences where families come to play, explore, and create unforgettable memories together. We believe that play connects us all, and at CAMP, play is bigger, bubblier, funnier, fuzzier, slimier, and sillier than anywhere else.

We are looking for retail Sales Associate (part-time) to join our CAMP 5th Ave, NY team. You will be responsible for guiding CAMP’s families through our retail experience, ensuring they have a magical experience and want to return! This includes:

Bring the CAMP brand to life. Provide a fully immersive experience for customers of all ages by:
This involves engaging in conversations with families about what they are interested in and for what ages and introducing them to relevant items as well as items they didn't know they want or need, ultimately netting in purchases!
Welcoming every guest who walks into our store with a custom greeting and performing your own magic door entrance!
Playing with and engaging families as they journey through CAMP experience
Demoing and playing with products
Customizing personal shopping experiences for each family based on their interests and what they’d like to bring home that day.
Checking families out at the register and letting them know about upcoming programs or other CAMP news
Achieve sales targets and KPI’s through consistent commitment to providing best in class selling experiences
Build repeat customer base by creating a selling culture that is approachable, unique and tailored to individual customer needs
Support a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
Assist in merchandising and replenishing the sales floor to ensure the store is fully stocked and always customer ready
Communicate customer and store needs to General Manager and store leadership to ensure the store operates efficiently at all times
Assist with Back of House tasks to ensure organized and efficient store operations
Support the General Manager and leadership team with goal achievement (KPIs)
You will report to the General Manager (GM) of your home store location
Other duties as assigned

Requirements

• Ability to work at least one weekend day per week, ideally both.
• Approximately 5-20 hours per week.
• Positive attitude in all situations.
• Passion for selling and working with people.
• Prior work experience in retail, child-care, child development/education, or performing arts.
• Excellence, enthusiasm, and excitement around engaging with children and families creatively.
• Desire to be part of a tight-knit team transforming the traditional retail experience.
• Patience, warmth, joy, and humor.
• 18 years of age or older.
• Legally authorized to work in the US.

Responsibilities

• Engage in conversations with families about their interests and the ages of children, introducing relevant items and potential new discoveries to drive purchases.
• Welcome every guest with a custom greeting and perform a unique entrance.
• Play with and engage families as they navigate the CAMP experience.
• Demo and play with products.
• Customize personal shopping experiences based on family interests and desired take-home items.
• Process customer checkouts and inform them about upcoming programs or CAMP news.
• Achieve sales targets and KPIs by consistently delivering best-in-class selling experiences.
• Build a repeat customer base by fostering an approachable, unique, and tailored selling culture.
• Support a positive and productive work environment that promotes diversity, inclusivity, teamwork, creativity, and passion for the CAMP brand.
• Assist with merchandising and replenishing the sales floor to ensure the store is fully stocked and customer-ready.
• Communicate customer and store needs to the General Manager and store leadership for efficient store operations.
• Assist with Back of House tasks to ensure organized and efficient store operations.
• Support the General Manager and leadership team with goal achievement (KPIs).

Benefits

• Employee Assistance Program (offering support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care)
• 20% off all merchandise at CAMP’s retail stores
• 1.5x pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed