Sales Associate

Pacsun Careers • Sandy, UT

7d

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role includes carrying out initiatives and tasks assigned by the leadership team, contributing positively to the store team, and consistently providing an exceptional customer experience. The associate supports sales and operational goals, visual standards, store organization, digital sales strategies, and company policies. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

• Passion for products, brands, fashion, and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time-management skills.
• Proficiency in math and strong computer skills.
• Ability to work 20–40 hours per week.
• Ability to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• Ability to frequently sit or stand for long periods and climb ladders as needed.
• Ability to maneuver around sales floor, stockroom, and office areas.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.
• High school diploma or equivalent preferred.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Deliver an engaging, positive, and authentic customer experience.
• Focus on full-price selling while remaining aware of product value and promotions.
• Handle customer situations in accordance with policy and procedures, seek solutions, and involve leadership in escalated issues.
• Complete assigned tasks in a timely and efficient manner.
• Execute visual directives and maintain company visual standards.
• Support organization and cleanliness, helping maintain a safe working and shopping environment.
• Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
• Share customer feedback with leadership to improve the customer experience.
• Participate in company and store contests and events, and stay current on financial goals and priorities.
• Support the leadership team in achieving sales and operational goals.
• Support and execute digital sales strategies, including ship-from-store and BOPIS.
• Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends, and contribute to a positive working environment.
• Adhere to Employee Appearance Guidelines and work to improve individual performance as a productive team member.
• Learn about products, brands, fashion, and trends.
• Work a flexible schedule that may include weekends, nights, and peak holiday periods.

Benefits

• $1,000 referral incentive program.
• Associate discount of 30–50% on merchandise online and in stores.
• Immediate 100% vested 401(k) contributions and employer match.
• Calm Premium access for all employees.
• Employee perks throughout the year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED