Sales Associate (Full-Time) - Summit Mall, Fairlawn, OH

DTLR, Inc.•Fairlawn, OH

2d•$13 - $14•Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is 35 to 40 hours. The position pays $13.25 to $14.25 per hour and is eligible for the company 401(k) plan.

Requirements

Previous retail or customer-service experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and coworkers.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and desire to work with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer-service experience.
High school diploma or equivalent.

Responsibilities

Build customer relationships by assisting customers professionally and identifying their needs to recommend suitable products.
Apply basic fashion and trend knowledge to help customers select merchandise while maintaining DTLR standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager with identifying loss or inventory inconsistencies and supporting shrink goals.
Monitor operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Help prevent inventory shrinkage by guarding against shoplifting and internal theft and following loss-prevention and security procedures.
Follow point-of-sale procedures, balance money received during assignments, and work with store management to investigate discrepancies.
Keep management informed of important developments and potential problems.
Maintain a neat and orderly sales environment.
Perform other duties as assigned.