Assistant Store Manager - Summit Mall, Fairlawn, OH
About The Position
The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support sales and profitability. The role covers merchandising execution, expense and inventory management, employee training and development, human resources activities, and customer service. The Assistant Store Manager is responsible for the quality and performance of store staff, helps maintain compliance with company policies and operational standards, and may be assigned additional duties. The standard work week is no more than 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The position may require work in multiple stores in the assigned district and travel by car, plane, or train.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
- Ability to think strategically and plan and organize effectively.
- Professionalism in all situations.
- Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
- Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives precisely and consistently.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Oversee the quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
- Assist with expense management and develop strategies to help stores perform within budget.
- Help monitor and identify loss or inventory inconsistencies and support achievement of shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Help uphold customer service standards by providing customers with a friendly environment and outstanding service.
- Assist with accurate, regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan for all roles.
- Medical, dental, and vision benefits for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
