Full Time - Sales Associate - Building Materials - Opening

Lowe's Companies, Inc.•Highland Heights, KY

7d•Onsite

About The Position

The Sales Associate provides friendly, professional customer service in Lowe’s Building Materials department. The associate welcomes customers, helps them locate and select products and services for home improvement projects, answers questions, and helps ensure their needs are met. Work is primarily customer-facing and includes organizing and replenishing merchandise, assisting with orders and deliveries, and occasionally loading merchandise. Associates may also prepare merchandise to meet customer needs, such as cutting and bundling wood or cutting drywall. Department assignments and daily responsibilities may vary, and associates may be cross-trained in other store areas. The position does not require regular travel, but occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, varying climates, noise, and moving or shaking objects and equipment. The role requires prolonged standing, sitting, and other physical activities, as well as lifting merchandise according to Lowe’s lifting guidelines.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help provide customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally travel to meetings, training, or neighboring stores as needed.