Full Time - Sales Associate - Building Materials - Opening

Lowe's Companies, Inc.•Charleston, SC

About The Position

The Sales Associate is a customer-facing role in Lowe’s Building Materials department. The associate welcomes customers, helps them find and select products and services for home improvement projects, answers questions, and supports customers through shopping or checkout. The role involves handling and organizing merchandise, replenishing shelves, processing orders and deliveries, and preparing products to meet customer needs. Associates may be cross-trained in other store areas and may occasionally travel to meetings, training, or neighboring stores. Work conditions may include indoor and outdoor settings, varying temperatures and weather, noise, and moving or shaking objects and equipment.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to the job.
  • Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Restock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise for customers, such as cutting and bundling wood or cutting drywall.
  • Guide customers through shopping or checkout.
  • Complete other assigned duties.
  • Occasionally travel to meetings, training, or to support neighboring stores.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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