Full Time - Sales Associate - Building Materials - Opening

Lowe's Home Centers • Stuart, FL

1d

About The Position

As a Customer Service Associate in Building Materials, you welcome customers to Lowe’s and help them find products and services for their home improvement needs. You provide friendly, professional service, listen and answer questions, help customers locate and select merchandise, and occasionally load merchandise. You also organize and replenish merchandise, accurately process orders and deliveries, and prepare products based on customer needs. The position may involve cross-training in other store areas and performing additional duties as assigned.

Associates may spend time indoors and outdoors and can encounter changing weather conditions, including extreme heat or cold, wet, humid, windy, or drafty environments. The role may also involve noise and moving or shaking equipment. Lifting practices vary by role, weight, and volume. Single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise.
• Replenish merchandise by identifying empty shelf areas and down-stocking supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Perform other duties as assigned.

Benefits

• Competitive pay and flexible schedules.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed