Sales Associate - North Hampton, NH

L.L.Bean•North Hampton, NH
•Onsite

About The Position

L.L.Bean is hiring a temporary, part-time Sales Associate for its Lafayette Crossing Outlet Store in North Hampton, NH. The Sales Associate works in the outdoor gear and apparel departments, providing world-class customer service, representing the L.L.Bean brand, and supporting store operations. The role involves engaging customers, applying product knowledge, maintaining store standards, and working collaboratively while adapting to changing business needs. L.L.Bean describes its culture as inclusive and grounded in values including outdoor heritage, integrity, service, respect, perseverance, and healthy living. The company highlights teamwork, personal growth, flexible schedules, competitive pay, and product discounts.

Requirements

  • Passion for providing world-class customer service.
  • Friendly and outgoing communication style.
  • Proficiency with computer systems and ability to learn new technologies.
  • Adaptability and openness to change.
  • Availability to work varied hours, including nights, weekends, and holidays.
  • Genuine passion for the outdoors and participation in outdoor activities.
  • Ability to work collaboratively in a retail environment and serve customers and teams from a variety of backgrounds.
  • Ability to stand and walk during a shift; talk or hear in person and by headset; occasionally use ladders, stairs, or ramps; perform repetitive wrist, hand, or finger motions; occasionally stoop, kneel, bend, crouch, and lift 1 to 20 pounds; and occasionally move or lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

  • Approach and assist multiple customers, providing personal and genuine service.
  • Turn customer interactions into sales opportunities and encourage brand loyalty through exceptional service.
  • Work collaboratively and respectfully with team members and customers across a variety of differences.
  • Listen actively to understand customer needs and resolve problems efficiently at the first point of contact.
  • Use POS systems, customer systems, and mobile devices to provide fast, seamless omnichannel service.
  • Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
  • Keep the store organized, maintain visual and merchandising standards, and support store operations processes.
  • Collaborate with the team to achieve results, contribute to a positive work environment, and adapt to changing business needs.
  • Follow safety policies and procedures to help maintain a safe and healthy workplace.

Benefits

  • Flexible schedules
  • Competitive pay
  • Fun perks and a generous product discount
  • Benefits package with programs and perks designed to support health and financial goals
  • Work-life balance
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