Sales Associate - West Lebanon -NH

L.L.Bean•Lebanon, NH

4d•Onsite

About The Position

L.L.Bean is seeking temporary Sales Associates for its PowerHouse Retail Store in Lebanon, New Hampshire. As a Sales Guide, you will provide excellent service in the outdoor gear and apparel departments, represent the L.L.Bean brand, assist customers, maintain the store, and contribute to a collaborative team. The role is varied and requires adapting to daily business needs while sharing product knowledge and service expertise. The position offers flexible schedules, competitive pay, product discounts, and other perks. The anticipated starting base pay is $16.00; individual compensation may vary based on experience, qualifications, education, location, skills, competencies, and proficiency. L.L.Bean describes its culture as inclusive and supportive, with an emphasis on teamwork, personal growth, sustainability, and work-life balance.

Requirements

Passion for providing world-class customer service.
Friendly and outgoing communication style.
Proficiency with computer systems and ability to learn new technologies.
Adaptability and openness to change.
Availability to work varied hours, including nights, weekends, and holidays.
Genuine passion for the outdoors and participation in outdoor activities.
Ability to stand and walk during a shift; talk or hear in person and by headset; and occasionally ascend or descend ladders, stairs, or ramps.
Ability to perform repetitive motions involving wrists, hands, or fingers; occasionally stoop, kneel, bend, crouch, and lift 1 to 20 pounds.
Ability to occasionally move and lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

Approach and assist multiple customers, providing personal and genuine service.
Turn customer interactions into sales opportunities and build brand loyalty through excellent service.
Build relationships with customers, share expertise, and develop product knowledge.
Listen to customer needs and resolve problems efficiently at the first point of contact.
Use point-of-sale systems, customer systems, and mobile devices to provide seamless omni-channel service.
Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
Keep the store organized, uphold visual and merchandising standards, and support store operations.
Collaborate with the team to achieve results, foster a positive work environment, and adapt to changing business needs.
Follow safety policies and procedures to support a safe and healthy workplace.