Sales Associate - Oshkosh West

Goodwill NCW Jobs • Oshkosh, WI

4d • Onsite

About The Position

The Sales Associate supports customer service and store operations at Goodwill NCW’s Oshkosh West Store. The role processes customer purchases, promotes customer programs, helps maintain merchandise displays, assists shoppers, and keeps the work area clean, safe, and organized. Work is primarily in a standard retail backroom or warehouse environment, with frequent team member contact and interruptions.

Requirements

• Excellent time-management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
• Excellent communication, customer-service, and attention-to-detail skills.
• Ability to operate a cash register and accurately count money.
• Basic math skills.
• Fluency in English.
• Computer experience or willingness and ability to learn.
• Reliable transportation.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance according to the assigned schedule.
• Ability to stand for prolonged periods, up to 8 hours.
• Ability to independently twist, lift, carry, push, or pull weights from 10 to 25 pounds, and to use a team lift for objects weighing over 25 pounds.
• Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
• Sufficient hand and finger dexterity for detailed tasks.
• Ability to verbally communicate and exchange information.

Responsibilities

• Ensure customer satisfaction by efficiently and accurately scanning tickets and processing payments while following cash-handling standards.
• Educate customers about the Round Up program to help achieve program goals.
• Inform customers about the Good Points program to help achieve program goals.
• Operate the telephone, professionally answer calls, and use the paging system.
• Ensure items are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.
• Help customers locate items or seek assistance for them when needed.
• Maintain a clean, safe, and organized work area.
• Complete opening and closing checklists and support general cleaning, including parking lot maintenance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed