Sales Associate-Full Time
About The Position
Trek DOTS Sales Associates help achieve Trek’s mission by providing exceptional hospitality and helping more people get involved in cycling. They guide customers from arrival through purchase, helping them meet their cycling goals, keep their bicycles performing as designed, and enjoy their rides. Sales Associates develop their sales and hospitality skills through training, role-playing, and on-the-job experience. They learn about bikes, components, apparel, and technology; use Trek’s Guide Sales Process; and work toward individual sales targets of at least $400,000 per fiscal year for full-time associates. When they are not helping customers, they support store operations through merchandising, inventory counts, bicycle assembly, and preparing customer bikes for service.
Requirements
- Positive, get-stuff-done attitude.
- Desire to help change the world through bikes and work with like-minded teammates.
- Desire to learn.
Responsibilities
- Provide customers with welcoming, knowledgeable hospitality and guide them through purchases and cycling needs.
- Work toward individual monthly and annual sales targets; full-time associates are expected to achieve at least $400,000 in sales per fiscal year.
- Develop sales and hospitality skills through training, role-playing, and on-the-job experience.
- Learn about bikes, components, apparel, and technology.
- Participate in daily huddles and debriefs.
- Use Trek’s Guide Sales Process to serve customers.
- Follow up on quotes and Lead List communications.
- Make decisions about customer care and doing what is right for customers.
- Complete Trek University modules and maintain Trek U Guide Status.
- Complete assignments on the Daily Task List when not actively serving customers.
- Maintain store merchandising according to visual standards, including product placement, price auditing, and restocking.
- Complete weekly Cycle Counts.
- Assemble or pre-assemble new bicycles.
- Prepare customer bikes for service by Service or Production Technicians.
Benefits
- Flexible and fun company culture
- Competitive health care
- PPO and HDHP medical plan options
- Dental insurance
- Vision insurance
- Flexible Spending Accounts (FSA)
- Free life insurance and optional term life insurance
- Competitive vacation package
- 401(k) with match
- Employee Stock Ownership Plans (ESOP)
- 12 weeks of maternity leave with 100% pay
- Paid company holidays
- Tuition reimbursement up to $15,000 for undergraduate and master’s programs
- Employee discounts on all product
- Deep partner retail discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
