About The Position

The Sales Associate assists customers throughout the retail store, with a primary focus on providing excellent customer service. Duties may include greeting customers, answering product-related questions, operating the cash register, assembling products, and performing general housekeeping and other tasks assigned by the manager. The role is in a retail store environment with cold and warm conditions and an irregular work schedule. The company will consider reasonable accommodations for individuals with disabilities.

Requirements

  • Excellent customer service skills.
  • Ability to frequently lift up to 50 pounds.
  • Ability to stand for long periods.
  • Ability to bend and twist frequently.
  • High school diploma or GED preferred.

Nice To Haves

  • Knowledge of housewares, food, and candy products.
  • Ability to work a flexible schedule including days, evenings, and a rotating weekend and holiday schedule.

Responsibilities

  • Greet customers and assist with customer service questions.
  • Price merchandise and make price changes as requested by store management.
  • Stock and face merchandise on shelves as requested by store management.
  • Assist with receiving freight and organizing incoming products as directed by store management.
  • Assist with cycle counts.
  • Answer incoming telephone calls and handle them appropriately.
  • Process customer transactions using the KCX cash register system.
  • Handle cash accurately.
  • Handle customer returns.
  • Perform housekeeping duties.
  • Perform other duties as assigned.
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