Sales Associate (Part-Time) - Cleveland, OH ( Lee Harvard )

Hibbett•Cleveland, OH

2d•Onsite

About The Position

The Sales Associate is responsible for providing quality customer service and driving product sales. The role requires knowledge of each product area or department, adherence to company policies and visual standards, and promotion of sales and other offers. As an ambassador for the organization and brand, the Sales Associate helps create a distinctive customer experience and acquire and retain customers. The position supports daily store operations and promotes merchandise while delivering outstanding customer service.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player with a passion for outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods, using guidance from the product knowledge manual.
Meet or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend store staff meetings and technical clinics.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks to management or appropriate officials.