Sales Associate (Part-Time) - Cleveland, MS ( Cleveland Commons )

Hibbett•Cleveland, MS

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of products throughout the store, adherence to the visual manual and other company standards, and active promotion of sales and promotions. As an ambassador for the organization and brand, the Sales Associate helps create a distinctive customer experience and build long-term customer relationships. The position is part-time and reports to the Store Manager.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
Team player with a passion for outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell the organization's services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods using guidance from the product knowledge manual.
Achieve or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all store staff meetings and tech clinics.
Protect company assets and financial information by following internal control procedures and reporting potential fraud risks to management or appropriate officials.