Sales Associate (Part-Time) - Charlotte, NC ( Galleria Shopping Center )

Hibbett•Charlotte, NC

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of each product area or department, adherence to policies, procedures, and visual standards, and promotion of sales and promotions. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience and helps acquire and retain long-term customers. The role focuses on outstanding customer service and merchandise promotion. This position is part-time, hourly, and non-exempt, and reports to the Store Manager. No supervisory responsibilities are assigned.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
Team player who is passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including greeting and assisting customers as they enter and supporting multiple customers during peak periods.
Promote and sell the organization’s services and merchandise.
Set goals to improve selling skills and track overall sales.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company direction communicated through memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods, using guidance in the product knowledge manual.
Achieve or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend all store staff meetings and tech clinics.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.