Sales Associate (Full-Time) - Dallas (Northpark)

Alo Yoga•Dallas, TX

2d•Onsite

About The Position

The Sales Associate works to achieve store sales goals by setting the ALO experience and Brand Mission standard. The role creates an authentic, organic experience of excellence for every guest through genuine connection, product education, and education about ALO’s community and culture. The Sales Associate is an expert in product knowledge, including product features, benefits, fabrics, usage, design, and care. The position works collaboratively on a team and embraces a culture of feedback and excellence. Full-time, non-exempt associates are expected to have open availability seven days a week and work 32–40 hours. Employees must be able to work during the company’s blackout period, from the week of American Thanksgiving—including Thanksgiving weekend—through the first week of January. The role requires constant movement around the store, including the sales floor and back of house, and taking initiative on other tasks when not assisting guests to keep the store clean, safe, inviting, and operating efficiently.

Requirements

Passion for customer service and delivering exceptional experiences.
Alignment with and embodiment of ALO’s Guiding Principles.
Self-motivation and a desire to achieve results and excel individually and as part of a team.
Ability to move constantly throughout all areas of the store.
Ability to lift, push, carry, or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
Ability to stand and move for an entire shift.
Open availability seven days a week, with the ability to work 32–40 hours per week.
Ability to work during the company’s blackout period from the week of American Thanksgiving through the first week of January.

Nice To Haves

One or more years of prior work experience in a client-centric sales environment.

Responsibilities

Contribute positively to the business and store environment in alignment with store leadership and company goals.
Drive and exceed sales goals by leading ALO Flow initiatives and optimizing productivity and efficiency.
Engage customers and provide a friendly, easy-to-shop environment; build customer relationships daily.
Partner with the leadership team to analyze reports, strategize, deliver results, support action plans for deficient areas, and identify growth opportunities.
Ensure effective sales-floor coverage by developing workforce solutions and leading selling initiatives throughout the store as needed.
Stay informed about store goals, company communications, initiatives, product launches, and other information required by the Store Leadership Team; educate guests on relevant initiatives.
Introduce guests to all facets of the ALO business model—Retail, Yoga, and Café—using personal testimony and knowledge.
Use company tools, incentives, and strategies to help meet store goals.
Resolve client needs quickly and effectively to ensure customer satisfaction.
Educate guests and staff about ALO products, community, and culture.
Understand and protect the daily schedule that prioritizes the best business strategy in partnership with the Store Leadership Team.
Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
Execute front- and back-of-house procedures in accordance with company policies and procedures.
Perform other tasks as needed to keep the store clean, safe, inviting, and operating efficiently.

Benefits

Generous ALO employee discount.
Free ALO Wellness Club membership with access to hundreds of streaming fitness and yoga classes.
Medical, dental, and vision plan options.
Free virtual access to mental health providers.
New parent support for employees and dependents.
401(k) with company matching.
Monthly store incentives; associates may be eligible for a monthly store incentive bonus.
Clothing allowance.
Free yoga classes at ALO Sanctuaries in select cities.
Commuter benefits.