Sales Associate (Full-Time) - Dallas (Northpark)

ALO•Dallas, TX
•$18 - $20•Onsite

About The Position

The Sales Associate helps achieve store sales goals by delivering ALO’s experience and Brand Mission. The role creates an authentic, high-quality experience for every guest through genuine connection, product education, and knowledge of ALO’s community and culture. The Sales Associate is knowledgeable about product features, benefits, fabrics, usage, design, and care, and works collaboratively in a feedback-oriented environment focused on excellence.

Requirements

  • Passion for customer service and delivering exceptional experiences.
  • Align with and embody ALO’s Guiding Principles.
  • Be self-motivated and driven to achieve results and excel individually and as part of a team.
  • Be able to move constantly throughout all areas of the store.
  • Be able to lift, push, carry, or otherwise move up to 50 pounds.
  • Be able to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
  • Be able to stand and move for an entire shift.
  • Have open availability seven days a week, between 32 and 40 hours.
  • Be able to work during the company blackout period, from the week of American Thanksgiving through the first week of January, including Black Friday and Thanksgiving weekend.

Nice To Haves

  • At least one year of prior work experience in a client-centric sales environment.

Responsibilities

  • Contribute positively to the business and store environment in alignment with store leadership and company goals.
  • Drive and exceed sales goals by leading ALO Flow initiatives and optimizing productivity and efficiency.
  • Engage customers and maintain a friendly, easy-to-shop environment.
  • Build ongoing client relationships with customers.
  • Partner with leadership to analyze reports, deliver results, support action plans for deficient areas, and identify growth opportunities.
  • Help ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store as needed.
  • Stay informed about store goals, company communications, initiatives, product launches, and other information from the Store Leadership Team; educate guests about customer-facing initiatives.
  • Introduce guests to ALO’s Retail, Yoga, and Café business model through personal testimony and knowledge.
  • Use company tools, incentives, and strategies to support store goals.
  • Resolve client needs quickly and effectively to ensure customer satisfaction.
  • Educate guests and staff about ALO products, community, and culture.
  • Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with Store Leadership.
  • Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
  • Execute front- and back-of-house procedures in accordance with company policies and procedures.
  • Stay active throughout the store and take initiative on other tasks when not assisting guests to keep the store clean, safe, inviting, and efficient.

Benefits

  • Generous ALO employee discount.
  • Free ALO Wellness Club membership with access to hundreds of streaming fitness and yoga classes.
  • Competitive medical, dental, and vision plan options.
  • Free virtual access to mental health providers.
  • New parent support for employees and dependents.
  • 401(k) with company matching.
  • Monthly store incentive program.
  • Clothing allowance.
  • Free yoga classes at ALO Sanctuaries in select cities.
  • Commuter benefits.
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