Associate- Northpark Crossing

Knitwell Group•Joplin, MO
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and contributes to achieving Company goals. The role represents the brand through fashion and product knowledge, provides a warm and welcoming customer experience, and integrates the OMNI experience. Associates support sales, service, and store operations while following company policies and applicable employment laws.

Requirements

  • Strong written and verbal communication skills.
  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Ability to frequently move or adjust store fixtures and merchandise weighing up to 25 pounds in all directions, and occasionally move objects weighing up to 50 pounds with assistance as available.
  • Ability to frequently retrieve merchandise above shoulder level, which may involve climbing a ladder up to 12 feet; occasional use of a ladder up to 12 feet to replace overhead lightbulbs or signs.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm and welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational priorities as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures, as well as local, state, and federal employment laws.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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