Associate, Carriage Crossing

KnitWell Group•Collierville, TN
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and contributes to achieving Company goals. The role involves identifying customer needs, sharing product and fashion knowledge, and building customer relationships while supporting store operations. Associates represent the brand and integrate the omnichannel experience into customer service.

Requirements

  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, including registers and iPads, to engage with customers.
  • Ability to frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; may occasionally need to move objects weighing up to 50 pounds with assistance as available.
  • Ability to frequently retrieve merchandise stored or displayed above shoulder level, including climbing a ladder up to 12 feet; may occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience, preferably with a demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm, welcoming, and hospitable store environment through customer engagement.
  • Identify customers’ needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Seamlessly integrate the omnichannel experience into customer interactions.
  • Support operational areas as needed and prioritize tasks to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures, as well as local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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