Associate, Carriage Crossing

Knitwell Group•Collierville, TN
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement and contributes to the achievement of Company goals. The role represents the brand through fashion and product knowledge, helps deliver a seamless omnichannel experience, and supports store operations. Associates are expected to create a warm, welcoming environment and communicate effectively with customers and colleagues.

Requirements

  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures, garment racks, mannequins, shipment boxes, or merchandise weighing up to 25 pounds in all directions; occasionally move objects or merchandise weighing up to 50 pounds in all directions, with assistance as available.
  • Frequently retrieve merchandise displayed or stored above shoulder level, which may require climbing a ladder up to 12 feet; occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience.

Responsibilities

  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
  • Share information about current products, fit, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational needs as required.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and applicable local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts, including eligibility for discounts at sister brands
  • Professional development and advancement opportunities across the company’s brands
  • Community impact through philanthropic partnerships
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