Sales Associate

Pacsun Careers•Fort Worth, TX

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion and trends, while providing customers with an engaging, positive and authentic experience. The role executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team. It is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights and peak holiday periods.

Requirements

Passion for products, brands, fashion and trends.
Effective written, verbal and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
The role requires talking or hearing regularly; sitting, standing, walking, handling objects, reaching, twisting or squatting frequently; and close and distance vision, depth perception and ability to adjust focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to company policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support organization and cleanliness standards to promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide and Safety Program.
Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand with passion for its products, brands, fashion and trends.
Contribute to a positive work environment by exhibiting core value behaviors.
Maintain the company’s fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion and trends, and work to improve individual performance as a productive team member.