Sales Associate - Customer Service Representative

Battery Life dba Batteries Plus•Manassas, VA
•Onsite

About The Position

Batteries Plus is hiring a full-time Sales Associate for its Customer Service Team in Manassas, Virginia. This customer-service-oriented role involves assisting a wide range of customers with battery, lighting, and device-repair needs. The position pays $14.00–$15.00 per hour, plus sales incentive bonuses, and offers a flexible schedule within the store’s operating hours: Monday through Saturday, 8 a.m.–7 p.m., and Sunday, 10 a.m.–5 p.m. Sales Associates welcome customers in person and by phone, provide assistance and advice, support sales, and help keep the store and their personal presentation organized and professional. The role also involves moving around the store, placing products, using common hand and power tools for auto battery installations, and following battery and bulb safety rules. Training in device repair is provided.

Requirements

  • Ability to learn and incorporate new technology.
  • Ability to make sound decisions within company policies and guidelines.
  • Excellent communication skills.
  • Passion for basic math problem-solving.
  • Analytical ability.
  • Ability to multitask and prioritize.
  • Knowledge of and ability to use common hand and power tools for auto battery installations.
  • Good hand-eye coordination for disassembling and reassembling watches and small electronics.
  • Ability to think independently and work as part of a team.
  • Outgoing and approachable personality.

Responsibilities

  • Welcome and assist customers in person and by phone.
  • Help customers with battery, lighting, and device-repair needs.
  • Support sales and provide helpful advice to customers.
  • Maintain an organized and professional appearance for yourself and the store.
  • Move throughout the store to handle tasks such as cash register sales and product placement.
  • Follow battery and bulb safety rules and regulations.
  • Use common hand and power tools for auto battery installations.

Benefits

  • Flexible work schedules.
  • Paid time off (PTO).
  • Training in device repair.
  • Bonus pay based on sales incentives.
  • Competitive wages and benefits.
  • Supportive work environment.
  • Ongoing training.
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