Sales Associate / Customer Service Representative

Drybar Shops•Ladue, MO
•$15 - $21

About The Position

Drybar is seeking retail sales associates to provide excellent customer service. Retail receptionists are called Bartenders because they tend to the social experience of the shop’s bar atmosphere. The role involves engaging with clients, creating a welcoming experience, and helping turn around customer experiences in a fast-paced setting. Compensation is advertised at $15–$21 per hour, consisting of guaranteed hourly wages and commissions with no ceiling. Set schedules are available for full-time or part-time employees.

Requirements

  • Great attitude, energy, and exceptional customer service.
  • Strong communication and problem-solving skills.
  • Drive, motivation, and ability to work in a fast-paced environment.
  • Ability to work in a team-focused environment.
  • Ability to multitask and solve problems with ease.
  • Technical ability and skills to operate a point-of-sale system.
  • Experience in a fast-paced, customer-service-centric environment.
  • Frequently able to stand and/or walk for the duration of work.

Responsibilities

  • Provide excellent customer service to clients.
  • Tend to and support the social experience of the shop’s bar atmosphere.
  • Multitask and solve customer problems.
  • Operate a point-of-sale system.
  • Maintain a professional demeanor under pressure.
  • Work collaboratively in a team-focused environment.

Benefits

  • Flexible schedules, with set schedules available for full-time or part-time employees.
  • Growth opportunities through management, educational, and marketing career paths, with monthly bonuses.
  • Paid training program.
  • Opportunities to coordinate weddings, off-site photoshoots, events, fundraisers, and pop-up beauty events.
  • Discounts on Drybar products, tools, and accessories, and a discount on gift cards.
  • Laid-back dress code.
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