Sales Associate / Customer Service Representative

WellBiz Brands•St. Louis, MO

About The Position

Drybar is seeking retail sales associates to provide excellent customer service. The position, referred to as a “Bartender” at Drybar, focuses on tending to the social experience of the shop’s bar atmosphere. The posting advertises flexible schedules, paid training, free blowouts, and pay of $15–$21 per hour comprised of guaranteed hourly wages and commissions, with no commission ceiling. Employees may pursue growth through management, educational, and marketing career paths, with monthly bonuses. The role may also offer opportunities to coordinate weddings, off-site photoshoots, events and fundraisers, and pop-up beauty events. Shops are independently owned and operated by franchise owners, who are responsible for employment decisions.

Requirements

  • Have a great attitude, energy, and exceptional customer service skills.
  • Have strong communication and problem-solving skills.
  • Be driven and motivated, and able to work in a fast-paced environment.
  • Be able to work in a team-focused environment.
  • Be able to multitask and solve problems with ease.
  • Be frequently able to stand and/or walk for the duration of work.
  • Have the technical ability and skills to operate a point-of-sale system.
  • Maintain a professional demeanor under pressure.
  • Have experience in a fast-paced, customer-service-centric environment.

Responsibilities

  • Provide excellent customer service to clients.
  • Tend to and support the social experience of the shop’s bar atmosphere.
  • Operate a point-of-sale system.
  • Multitask and solve customer problems, including helping turn around failing customer experiences.
  • Potentially coordinate weddings, off-site photoshoots, events and fundraisers, and pop-up beauty events.

Benefits

  • Flexible schedules; set schedules are offered for full-time or part-time employees.
  • Free blowouts.
  • Paid training program.
  • Monthly bonuses associated with management, educational, and marketing career paths.
  • Discounts on Drybar products, tools, accessories, and gift cards.
  • Laid-back dress code.
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