Full Time - Sales Associate - Paint - Day

Lowe's Companies, Inc.•Guntersville, AL
•Onsite

About The Position

As a Customer Service Associate in the Paint department, you provide friendly, professional service and help customers find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and may occasionally load merchandise. You also organize and replenish shelves, process orders and deliveries accurately, and prepare merchandise to meet customer needs, including tinting and mixing paint. Associates may cross-train in other store areas and guide customers through shopping or checkout. Department assignments vary based on hiring needs and skillsets. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, varied and sometimes extreme weather, noise, and moving or shaking equipment. Associates must follow lifting guidelines, use team lifts when needed, and use powered equipment only with proper training or assistance.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required only with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background; Lowe's encourages military and veteran candidates to apply.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise according to customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Competitive pay.
  • Flexible schedules.
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