Sales Associate

Carter's • Albuquerque, NM

7d • Onsite

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them discover baby essentials and other products, and support them through the many moments of their parenting journey. The role is based in a welcoming and inclusive environment that values and develops team members’ skills and talents. Carter’s offers training and development programs and opportunities to grow in the current role or beyond.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers warmly and assist with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist customers with omnichannel services as needed to support a positive shopping experience.
• Complete and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit personal activities, with hours of operation that support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion, or English-language learning.
• Professional and personal development opportunities, including programs to grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed