SALES ASSOCIATE (Full-Time) Electronics

NEXCOM • Newport, RI

5d

About The Position

The Sales Associate sells general merchandise to customers using professional selling techniques and works as part of a sales team to provide service that anticipates and exceeds customer expectations. The position is in Electronics and includes customer assistance, merchandise knowledge, sales transactions, stocking, inventory-related work, and other assigned duties.

Requirements

• No experience required.
• Ability to lift up to 25 pounds as required by job duties.

Nice To Haves

• High school graduate or equivalent preferred.

Responsibilities

• Greet and engage customers to provide sales-related assistance, help them select merchandise, suggest complementary items, and offer applicable extended warranties while explaining their coverage, benefits, and price.
• Interact with customers and coworkers in a friendly, professional manner; follow NEX dress code and uniform standards and support sales team members.
• Learn about assigned merchandise, including setup, use, care, product characteristics and price points, and warranty coverage; communicate product information to customers clearly and legibly.
• Keep assigned areas fully stocked and merchandise neatly arranged; communicate information about stock, sales trends, customer preferences, needs, and problems to supervisors or store managers.
• Participate in department meetings and exchange ideas for improving customer service, job performance, and sales goals.
• Complete sales transactions efficiently and thank customers for their patronage.
• Perform cash register transactions, including cash, charge, check, gift certificate, and layaway transactions, accurately and according to procedures.
• Inform customers about upcoming sales and available Navy Exchange services, and offer the opportunity to open a NEXCARD account while explaining its benefits.
• Learn and apply NEX store policies and systems, including Richter Merchandising System functions, returns, price matching, check cashing, and rain checks; handle returns and customer problems tactfully and efficiently.
• Maintain awareness in assigned areas and provide excellent service to internal and external patrons to deter theft.
• Unpack, stage, and move merchandise; assist with store displays and periodic inventories.
• Complete paperwork related to merchandise and inventory movement, price adjustments, customer returns, and cash register operation accurately and completely.
• Participate in applicable commission and gainsharing sales incentive programs.
• Lift up to 25 pounds as required by job duties, including assisting customers and stocking merchandise.
• Perform other related duties as assigned.

Benefits

• Federal healthcare benefits, dental coverage, and vision coverage.
• 401(k) and pension plan options.
• Paid time off accrual beginning on the first day.
• Tuition reimbursement program.
• Military spouse continuity programs.
• Eligibility for Public Service Loan Forgiveness after qualifying years of service.
• Tax-free shopping at Navy Exchange locations worldwide.
• Competitive federal pay beginning at the Non-Appropriated Fund NF-01 level, depending on experience.
• Benefits begin on the first day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED