Sales Associate - Heritage at Millennium Park

Knitwell Group•Chicago, IL
•$17 - $21•Onsite

About The Position

As a Sales Associate, you are a brand ambassador who creates authentic connections with customers and guides their shopping journeys with personalized styling recommendations. You help maintain an attractive, organized store by keeping merchandise in the right place on the sales floor. You collaborate with your team to create personalized customer experiences and support an inviting sales-floor environment. The role involves listening to customers’ needs, sharing product knowledge and styling recommendations, and using brand behaviors and personalized service to build loyalty. You uphold visual and operational standards while keeping the customer at the center of your work. You also use technology and available tools to stay informed about company priorities and promotions and to provide a seamless omnichannel shopping experience. You partner with store leaders to meet individual goals and daily expectations, and build productive relationships by sharing ideas and helping others.

Requirements

  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Takes initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.
  • A hospitality mindset when engaging with customers.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology and available tools to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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